Terms and Conditions


By using our web site you agree to our Terms and Conditions

Payment is to be made at the time of order, except by prior arranagement

You must ensure the correct postage option has been selected before finalising your order with us. We may reject your order if insufficiant postage has been added

You will be kept up to date via email regarding the status of your order unless you have ordered via Amazon where we are not provided with an email address.

All payments are handled via PayPal, you can log in as a guest to use your card or pay using your PayPal account. Detour Records have no access to card numbers entered into PayPal

Detour Records do not store any card information or share any of your personal details with any third parties

In the event you need to return an item please contact us for details on how to do that before sending it back. Returns must be properly packaged and where possible using the original packaging. Any damages may be deducted from your refund

You will be refunded in full (excluding postage) upon receipt of the parcel using the same method you used to pay us or in the event of faulty goods will be replaced by return of post

Detour Records cannot be held liable for l ost or damaged parcels once they have been handed over the postal service. However, we will do every thing we can to ensure you receive compensation or a replacement as soon as is practically possible. Please be aware that is it the customers responsibility to add Tracking or Insurance if necessary